Customer Centric Architecture

Customer Centric Architecture

Products & Services

Information

The key to the success of customer-centric transformations is a precise knowledge of the customers and the market trend. Our trend and future research provides you with the information you need to determine the goals (the North Star) for your Customer Centric Architecture. On this basis, we work with you to identify the capabilities needed to achieve the goals and define the operating model. The development of roadmaps for the introduction of the Customer Centric Architecture as well as comprehensive support during implementation will help you to reliably achieve the goals you have set.
ITM ConsultingITM Beratungsgesellschaft mbH is an independent consulting company based in Stuttgart and Munich. For more than 25 years, we have been advising our customers in the areas of architecture, information, process and technology management. ITM will continue to be a reliable partner for its customers in times of transformation, combining many years of experience with innovative approaches in a proven manner. The insights we gain into the markets and society through our trend and future research keep us ahead of the game and enable us to adapt to new developments at an early stage. This enables us to actively shape the future together with our customers and ensure that they successfully master the digital transformation.

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